We express ship our products
to the all parts of the UK and
the rest of Europe.
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Delivery Information

Eco Washing Lines Product Delivery Information

FREE DELIVERY to ALL UK Addresses.

All UK orders are express shipped – FREE OF CHARGE – on a next day UPS service.
Some smaller items (Pegs, Sockets, etc) are sent via Royal Mail on a 2 day service.

After Brexit this free option now excludes:

UK – Scottish remote
UK – Northern Ireland
UK – Islands
UK – Isle Of Man

Orders to EU countries (we ship to all 27 EU countries) are shipped via TNT on a 3-5 day service and are charged between £20.00 and £40.00 depending on the product chosen and the destination. The relevant delivery charge (see below) will be automatically calculated once you have added the item to your basket, entered your delivery address and proceeded to the checkout. You can of course review your order including any delivery charge before purchase.

Delivery Charges (For addresses outside of the UK):

Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden

Delivery charges are per order (not per item).

Standard charges for Fast Delivery per order to Crown dependencies the Channel Islands and the Isle of Man – for order values up to £148.00 = £20.00. For order amounts above this, £40.00.
Standard charges for Fast Delivery per order to the Republic of Ireland, other EU and EEA countries – for order values up to £148.00 = £20.00. For order amounts above this, £40.00.

The following post code areas are considered to be outside the normal UK delivery areas by ALL couriers.
Please check if your post code is in the list below and select the appropriate delivery country in the drop down box next to this message, before placing your order.
We can’t guarantee delivery within our usual timescales to a small number of remote rural areas. See the section on Postage Rates in the help menu for more details
Scottish Areas – CHOOSE UK – SCOTTISH REMOTE FOR:
AB31 – AB33 TO AB38 – AB45 – AB52 TO AB56 – FK17 TO FK21 – IV1 TO IV28 – IV30 TO IV32 – IV36 TO IV40 – IV52 TO IV54 –IV63 – KW1 TO KW14 – PA21 TO PA38 – PH4 TO PH41 – PH49 TO PH50
HS ALL – IV41 TO IV49 – IV51 – IV55 – IV56 – KA27 – KA28 – KW15 TO KW17 – PA20 – PA41 TO PA49 – PA60 TO PA80 – PH42 TO PH44 – ZE ALL Postcodes
Isle of Wight – CHOOSE UK – ISLANDS FOR:
PO30 – PO41 Postcodes
Isle of Silly – CHOOSE UK – ISLANDS FOR:
TR21 – TR25 Postcodes
Isle of Man – CHOOSE UK – ISLANDS FOR:
ALL IM Postcodes
Northern Ireland- CHOOSE UK – NORTHERN IRELAND FOR:
ALL BT Postcodes
Channel Islands – CHOOSE CHANNEL ISLANDS (JERSEY) OR (GUERNSEY) FOR:
ALL JE and ALL GY Postcodes
If the wrong delivery destination is chosen we will always contact you to correct the delivery cost, for your order, before we dispatch the goods to you.

 

Missed Delivery

If you are not at home when UPS/TNT attempts to deliver, they will put a ‘Contact Us’ card through your letterbox. Please contact UPS directly to rearrange delivery at a time convenient to you quoting the delivery reference on the ‘Contact Us’ card. If you experience any difficulties following several attempted deliveries by UPS, TNT (or Royal Mail, or your local postal service) or after a period of 5 working days you have not received your purchased item, please contact us.

What happens if my order arrives damaged or incomplete?

We pride ourselves on our efficient and well-managed fulfilment service. However, accidents can happen and on rare occasions a product may arrive damaged or incomplete. If this is the case, please contact us and one of our team will arrange for a replacement part or a brand new product to be sent to you without delay. Any such instances should be reported to us directly within 14 days of receipt of the product.